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Customer Relationships: You must take five ...

Apr 04, 2017Comments off

Many owners and managers prefer to keep their customers at arm’s length, careful to keep every interaction strictly professional, never getting overly personal or friendly. After all, if you get too chummy with customers—or appear too

Show Customers You Care: Take four steps to...

Apr 04, 2017Comments off

While every business claims to be customer-centric, few dedicate the time and resources necessary to provide a hassle-free purchase process from start to finish. And by finish, I mean well beyond when the invoice has been

Customer Expectations: Avoid the top 10 exa...

Apr 04, 2017Comments off

Excellent customer service (ECS) isn’t a department or a job title. It’s the opposite of the lousy customer service we all too often receive. ECS is seriously lacking most places where you and I spend our

Developing Facilitative Leadership Skills

Apr 04, 2017Comments off

Our editorial team interviewed Shannon A. Hanson from FIU Center for Leadership at the Leadership Excellence Awards this past February. Here are some excerpts from the exclusive interview. Developing Facilitative Leadership Skills Source: HR.com Articles

Accelerating Leadership Development

Apr 04, 2017Comments off

Our editorial team interviewed Dr. Nathan J. Hiller from FIU Center for Leadership at the Leadership Excellence Awards this past February. Here are some excerpts from the exclusive interview. Accelerating Leadership Development Source: HR.com Articles

Positioning Women to Excel

Apr 04, 2017Comments off

Our editorial team interviewed Leanne Meyer from Carnegie Mellon Tepper School of Business Executive Education at the Leadership Excellence Awards this past February. Here are some excerpts from the exclusive interview. Positioning Women to Excel Source:

Cezanne HR Confirmed as Key Sponsor for HR ...

Apr 04, 2017Comments off

Cezanne HR Confirmed as Key Sponsor for HR Industry’s Leading AwardsApril 3, 2017 — Following its most successful year to date, with a record number of new customers and an increased global presence, Cezanne HR, the

Developing Leaders Who Transform the Future

Apr 04, 2017Comments off

Our editorial team interviewed Dr. Patricia Clark White from Brandman University at the Leadership Excellence Awards this past February. Here are some excerpts from the exclusive interview. Developing Leaders Who Transform the Future Source: HR.com Articles

Hire.Bid Announces Launch of its Profession...

Apr 04, 2017Comments off

Hire.Bid, a new platform based in Washington DC, allows clients to bid for professionals, ending the race to the bottom in professional service marketplaces Hire.Bid is announcing the launch of its new professional marketplace. The new

13.5% resumes with fake salaries

Apr 04, 2017Comments off

13.5% resumes with fake salaries – Verify before you hire Embellished information on resumes has become commonplace today. A competitive job market, high rate of unemployment, or the yearning to secure a dream job; whatever the